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Operations Assistant

  • Remote
    • Cape Town, South Africa
    • Durban, South Africa
    • Sandton, South Africa
    • Port Elizabeth, South Africa
    • Remote, South Africa
    +4 more

Job description

Key Responsibilities:

  • Oversee and manage the end-to-end shipping process for personal items, ensuring timely and accurate delivery.

  • Coordinate with internal teams, such as logistics, customer service, and warehouse staff, to streamline operations and resolve any issues that arise.

  • Communicate with external vendors, carriers, and clients to ensure a smooth shipping experience.

  • Develop and implement operational strategies to enhance efficiency, reduce costs, and maintain high service quality.

  • Troubleshoot and address operational challenges, ensuring that customer concerns are resolved promptly.

Job requirements

Qualifications:

  • Proven experience in operations

  • Strong knowledge of logistics processes, shipping documentation, and international regulations.

  • Excellent problem-solving, decision-making, and organizational skills.

  • Outstanding communication and interpersonal abilities for effectively managing teams and interacting with clients.

  • Proficiency in logistics software and tools to streamline operations.

  • Ability to thrive in a fast-paced environment and adapt to changing priorities.

Remote
  • Cape Town, Western Cape, South Africa
  • Durban, Kwazulu-Natal, South Africa
  • Sandton, Gauteng, South Africa
  • Port Elizabeth, Eastern Cape, South Africa
  • Remote, Gauteng, South Africa
+4 more

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