Junior eCommerce Operations Specialist

Role Overview

As an Operations Specialist at our client, you drive the seamless execution of Amazon and

Walmart.com operations, focusing on impactful design, conversion rate optimization, and PPC

performance. You bridge strategy and action, managing creative assets, boosting ROI through

data-driven optimizations, and ensuring compliance. You thrive in a fast-paced team and

confidently communicate strategies to clients.

Responsibilities

● Day-to-Day Account Management: Managing the daily operational tasks of client

accounts. Maintain and monitor quality scores & other important account metrics.

● Case Management: Handling any Amazon-related cases or issues that arise.

● PPC Campaign Management: Planning, launching, and optimizing Sponsored Products,

Sponsored Brands, and Sponsored Display campaigns. Monitoring budgets, bids, and ROAS

to drive profitable growth and visibility.

● Page Optimization: Optimizing product pages for better visibility and conversion rates (A+

Content, ATF content, Product images).

● New Product Listings: Creating and managing new item listings on Amazon.

● Design Coordination: Overseeing design tasks (Penji) such as product infographics, brand

store layouts, and promotional imagery.

● Inventory & Supply Chain Oversight: Monitoring inventory levels, coordinating with supply

chain processes, and creating and managing FBA inventory replenishment.

● Reporting & Analysis: Providing regular reports, weekly KPIs, and operational

metrics/insights (evaluation score).

● Compliance & Policy Adherence: Ensuring all operational activities comply with Amazon's

policies, guidelines, and account health.

-1 year+ of experience in eCommerce

-Role is client facing