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Customer Success & Ad Ops

  • Remote
    • Cape Town, South Africa
    • Durban, South Africa
    • Sandton, South Africa
    • Port Elizabeth, South Africa
    • Remote, South Africa
    +4 more
  • Marketing

Job description

Objective: Ensure customer satisfaction and optimize advertising operations to drive retention and revenue.

Key Responsibilities:

  • Manage customer onboarding and support processes.

  • Monitor and optimize programmatic advertising campaigns.

  • Collaborate with product and sales teams to address customer needs.

  • Analyze customer feedback to inform service improvements.

Job requirements

Qualifications:

  • Bachelor's degree in Business, Marketing, or related field.

  • 4–6 years of experience in customer success and advertising operations.

  • Experience with programmatic advertising platforms.

  • Strong problem-solving and interpersonal skills.

Remote
  • Cape Town, Western Cape, South Africa
  • Durban, Kwazulu-Natal, South Africa
  • Sandton, Gauteng, South Africa
  • Port Elizabeth, Eastern Cape, South Africa
  • Remote, Gauteng, South Africa
+4 more
Marketing

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